Policies

Payment

PayPal and Credit Cards Accepted.

Shipping

All items will be shipped within 1-2 business days after payment is received.

All orders are shipped via Canada Post Light Packet and estimated delivery times are:

- Within Canada, 2 to 9 Business Days
- Within USA, 4 to 7 Business Days
- All Other Countries, 1 - 3 Weeks
Please understand there may be delays due to customs in your country and these delays can't be controlled.

To keep shipping costs as low as possible for you and to keep packaging under 2cm in height which is required for Light Packet shipping , packages will be mailed out in a cotton filled jewelry box. If you need your item shipped in a different type of box, please contact us before ordering.

International Buyers – Please Note:
Import duties, taxes, and any other fees charged by your country are not included in the item price or shipping cost. These charges are the buyer's responsibility.

Please understand there may be delays due to customs and these delays can't be controlled.

Refunds and Exchanges

If you are not completely satisfied with your purchase please contact us. Returns will be accepted within 7 days of the date you receive your order. You will need to ship the item(s) in their original condition and are responsible for the shipping charges. Any shipping charges will not be reimbursed.
Once we have received the returned item, in it's original condition, we will gladly issue you a refund.

Additional Policies and FAQs

Each order comes with FREE warranty / repairs! Should anything happen to your ring, simply let us know and we will repair it for you free of charge.
Some conditions may apply (ex. damage due to alteration performed by someone else, fire, etc. will not be covered)
Please contact us should you have any issues, and we will discuss the options.